EasyJet has cancelled around 40 flights a day between now and the end of the month. Britain’s biggest budget airline is axing 400 further flights nationwide as holidaymakers take off for their summer trips.
In a message to staff seen by The Guardian, the airline is pre-emptively scrapping the flights to try and overcome staffing issues. EasyJet’s chief operating officer Peter Bellew said: “Making these cancellations is not something we take lightly but what’s worse is to cancel our customers’ plans on the day that they are ready to fly.”
In a report on Birmingham Live, an easyJet spokesperson said: “Due to the ongoing impact of the challenging operating environment on our daily operations, we have made a small proportion of additional advance flight cancellations for June.
“We are informing customers in advance to minimise the impact on their plans and provide the option to rebook before travelling or receive a refund, and our customer service hours have been extended to support affected customers.”
It added: “We continue to monitor the operation closely and take action in advance as needed.”
Martin Chalk, the general secretary of the British Airline Pilots’ Association, said that the “more notice you give a passenger the better”, as “when airlines get their planning wrong, it is the staff that feel the heat of customers’ dissatisfaction.”
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