- Consumer Reports published its annual reliability study on Thursday.
- Tesla and Lincoln came in last, while Lexus, Mazda, and Toyota were named the most reliable brands.
- The most reliable 2022 models were the Lexus GX, Kia Niro Electric, and Toyota Prius Prime.
The world’s most valuable car company makes some of the least reliable vehicles on the road, according to Consumer Reports’ annual reliability study.
Electric-vehicle maker Tesla, which is now worth more than $1 trillion, ranked 27th out of the 28 brands Consumer Reports considered this year. Lincoln was the sole brand that got a lower reliability score from the nonprofit organization.
Consumer Reports uses surveys to find out the types of issues vehicle owners have experienced in the last 12 months. It uses that data to predict how reliable carmakers’ 2022 models will be and gives each vehicle a score.
Tesla’s Model S, Model Y, and Model X all got below-average reliability scores, dragging down the brand’s overall standing. Consumer Reports still recommends the 2022 Model 3 sedan, which has average reliability.
At the top of the heap are Lexus, Mazda, Toyota, Infiniti, Buick, Honda, and Subaru. The bottom five, excluding Tesla and Lincoln, are Volkswagen, Genesis, and Jeep. The most reliable models for 2022 are as follows: the Lexus GX, Kia Niro EV, Toyota Prius Prime, Toyota Prius, and Cadillac XT5.
Fully electric SUVs were the worst-performing category, scoring below average on the whole. The Tesla Model X and Audi E-Tron ranked at the bottom of that segment. Problems typically didn’t involve the motors or battery, but rather components like finicky in-car electronics.
Tesla’s quality issues have been well-documented over the years as the company has raced — perhaps too quickly at times — to accelerate production and deliver more vehicles. It’s typical for models, even well-optioned ones, to come with ill-fitting trim or body work, the kinds of imperfections that German luxury brands like Audi and BMW have spend decades ironing out.
But the mistakes don’t seem to deter buyers, or make them love their Teslas any less. Tesla ranks No.1 in Consumer Reports’ study of owner satisfaction.